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| Aeron Chair |
| Mirra Chair |
| Celle Chair |
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Terms and Conditions
Payment Methods
Customers can pay for goods either online by credit card using SECURETRADING's secure site or by printing the order form and mailing together with a cheque payable to PRB Office Interiors. Both methods of payment will be confirmed by e-mail. All item prices exclude VAT @ 17.5% which will be added to the total at checkout time.
Our VAT no. 776 0956 87
Cancellation
The goods ordered are either bespoke or ordered to agreed specification. A cancellation in part or in full after receipt of order will incur a 100% cancellation charge at the point in time where PRB Office Interiors has issued this order on to its supplier(s).
Delivery / Delays / Cancellation
Delivery date will be the one quoted by the Manufacturers at time of placing of the order. Once a delivery date has been confirmed any delays caused by the Client will be liable to incur storage charges, which will be at a rate per square foot prevailing at the time of goods brought into storage.
Where the Client requests a postponement of delivery of goods for any reason, there will be a handling and storage charge. PRB Office Interiors may waive this at its discretion if the delay is due to additional requirements by the Client on the existing order.
Where the Client decides to cancel the order either in writing or by their conduct and they do not collect or accept the goods within 30 days of such, implied or express, cancellation, PRB Office Interiors will reserve the right to dispose of the goods and claim from the Client full cost of the goods plus handling and storage charges.
Force Majeure
Where there is a delay due to Force Majeure conditions, PRB Office Interiors will not accept any liability due to this. However, it will do its best in providing alternative solutions as soon and as practicable as possible.
Discrepancies in Delivery
Where there is any discrepancy in the delivery of the goods, the Client shall notify PRB Office Interiors, in writing, within 5 working days from the date of delivery. PRB Office Interiors will endeavour to rectify this as soon as possible. However, the Client may retain money equivalent to the value of the goods in question and not the whole amount due at the time.
Where necessary, PRB Office Interiors will provide temporary furniture until such time when the discrepancy is rectified, at no further costs to the Client.
Faulty Goods
In the event of faulty or damaged goods, please inform us immediately by e-mail or telephone and state whether a replacement, credit or refund is required. Please do so within 14 days of receipt of goods. This does not affect your statutory rights. Our aim is to satisfy our customers.
Guarantees and Warranties
The Aeron, Mirra and Celle task chairs have a 12 year warranty in normal use and a 5 year warranty in 24 hour use.
Customer Services and Complaints Procedure
For customers who wish to check any aspect of our product or service please contact Patrick Boland by e-mail at enquiries@prbofficeinteriors.com or telephone 0800 0960 414 Monday to Friday 9.00 a.m. to 5.00 p.m. We will endeavour to resolve any query or complaint speedily within 5 working days. Our aim is to effectively resolve any customer complaint.
Privacy
We are committed to protecting your privacy and operate within the Data Protection Act 1998. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information from you to process and confirm your order. We collect any information given at the time of ordering and when you fill in an enquiry form. We will not share any of the personal information with outside parties except to the extent necessary to complete your order.
The person responsible for privacy matters is Patrick Boland who can be contacted by e-mail at enquiries@prbofficeinteriors.com.
Contact Details
High and Mighty Office Seating Limited trading as PRB Office Interiors can be contacted at:
40 Winstanley Road, Saffron Walden, ESSEX CB11 3EQ
Tel 0207 993 4485 Fax 01799 501 364 E-mail enquiries@prbofficeinteriors.com
High and Mighty Office Seating Limited is a company registered in England and Wales. Company Number: 04076894. VAT Registration Number: 776 0956 87. Registered Office: Ray Blow Associates, 24 Guildford Street, Luton, LU1 2NR.